Computational task tracking complex in the scientific project informational support system

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List of references:

  1. R. Bakker, et al. OTRS 3.3 — Admin Manual. — 2013. — http://ftp.otrs.org/pub/otrs/doc/docadmin/3.3/en/pdf/otrs_admin_book.pdf. — retrieved on 2014-04-07.
  2. R. T. Fielding. Architectural styles and the design of network-based software architectures. — University of California, 2000. — 162 p. — Ph. D. thesis.
  3. V. Yu. Gayduchok, A. V. Bogdanov, A. B. Degtyarev, I. G. Gankevich, V. I. Zolotarev. Virtual Workspace as a Basis of Supercomputer Center / Proceedings of the 5th Intern. Conf. “Distributed Computing and Grid-Technologies in Science and Education”. — Dubna: Joint Institute for Nuclear Research, 2012. — P. 60–66. — Dubna, 16–21 July, 2012. — MathSciNet: MR2952675.
  4. P. Kácha. OTRS: CSIRT WorkFlow Improvements. — CESNET, Tech. Rep., 10 2010.
  5. B. C. Potgieter, J. H. Botha, C. Lew. Evidence that use of the ITIL framework is effective / 18th Annual conference of the national advisory committee on computing qualifications. — P. 160–167. — Tauranga, NZ. 2005.

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International Interdisciplinary Conference "Mathematics. Computing. Education"